ISO 9000 is a generic name givento a family of standards developed to provide a framework around which aquality management system can effectively be implemented.
The ISO 9001 requirement standard has a process-orientated structure and emphasizes on continual improvementas an important step to enchance quality management system ( QMS ).
It also has an emphasis on the role of top management, which includes its commitment to the development and improvement of the QMS, consideration of legal and regulatory requirements, and establishment of measurable objectives at relevant functions and levels, e.g. monitor customer satisfaction as a measure of system performance.
The ISO 9001 consultancy program is developed companies towards an established ISO 9001 system, and subsequently to attain ISO 9001 certification.
The program is structured to include the review of compliance towards the ISO 9001 requirements, procedures drafting, and setting up of system.
The program is customized and scheduled to suit the availability of the company.
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